Política de privacidad

Última actualización: Oct 30, 2026

My State, Your CRM ("we", "us") operates Mystate, a software platform used by real estate companies ("Agencies") to manage properties, customers and websites. This policy explains how personal data is handled. Contact: [COMPANY EMAIL] · [COMPANY ADDRESS] · [COMPANY REGISTRATION / TAX ID].

1. Who is responsible for your data

When you contact an Agency through its website or our property portal, that Agency decides how your inquiry is used and is the data controller; we process the data on its behalf as a service provider. For accounts on the platform itself (Agency users), we are the controller.

2. Data we process

  • Account data: name, e-mail, phone, company details, login and security records.
  • Inquiry data you send to Agencies: name, contact details, message, property of interest, requested viewing date, consent choices.
  • Content Agencies upload: property listings, photos, customer records and private documents.
  • Technical data: IP address, browser information, security logs and essential cookies.

3. Why we use it

  • To provide the service and deliver your inquiry to the right Agency (contract / legitimate interest).
  • To keep the platform secure, prevent fraud and comply with law (legitimate interest / legal obligation).
  • To send marketing only where you opted in (consent, which you can withdraw at any time).

4. Sharing

We share data with the Agency you contact, and with service providers that help us run the platform (hosting, e-mail delivery, payment processing). We do not sell personal data. Payment card numbers are processed by the payment provider and are never stored on our servers.

5. Retention

Agencies decide how long they keep their customer records. Platform account data is kept while the account is active and then deleted or anonymised, except where the law requires us to keep it longer.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to or restrict processing. To exercise them, contact the Agency you dealt with or write to [COMPANY EMAIL]. You may also complain to your local data protection authority.

7. Security

Passwords are hashed, connections can be encrypted (HTTPS), each Agency's data is isolated, and private documents are stored outside public access.

8. International transfers

Our hosting and service providers may be located in other countries. Where required, we use appropriate safeguards.

Esta plantilla se ofrece por conveniencia y debe ser revisada por un abogado calificado de tu jurisdicción antes del lanzamiento.

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